Do you ship worldwide?
Free shipping (if far away,small amount of freight )
What if parts are missing or l need extra parts?
If you need additional parts, please feel free to contact us: floatingcity2022@outlook.com. Tell us the order number or recipient's name and address, a list of parts needed and a photo of the corresponding plate or detail. The fccgear team will post the required spare parts in an envelope free of charge to the address provided in your email. This way you can complete your model.
We would like to assure you that the assembly of fccgear models is an enjoyable, fun and interesting pastime. fccgear wants to share the joy of creativity and bring people together by making things with their hands. You can take your time and enjoy the assembly process while detailed and comprehensive illustrated step-by-step instructions guide you through the process.
How do I track my package?
Look for customer inquiries or enter the waybill number on the following page to inquire：https://www.yuntrack.com/
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I paid, why didn’t I receive the email?
The order confirmation and logistics order number will be sent by email. If you do not receive it, you can look for it in your spam box.
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